Frequently asked questions
Can I get a sample of your product?
Our samples are free of cost but shipping would be charged from the customer.
Where can I view your price list?
You can send us an email asking for price list of required products by providing your company details (name, website and contact number) and one of our marketing representatives will get back to you with the price list.
Can you quote CNF or CIF Prices?
We normally quote FOB Karachi prices and Ocean Freight separately but CNF and CIF prices can also be provided once we have expected order quantity and name of destination sea port.
What is the minimum order quantity (MOQ) I can order?
Normally, we accept orders with a minimum quantity of 20’container load. Contact us if you are looking for less than a container load quantity.
Can I arrange my shipping for my order?
Yes, you can arrange shipping by yourself. We would need contact details of your shipping agent in order to schedule and obtain empty container for shipment.
What are your payment terms?
Where can I get your company’s Quality Assurance Certificates?
International Quality Standards are implemented in our business practice. We have a number of certifications which can be provided upon request.
What are the different kinds of packaging available?
Where can I view Analysis Report for Himalayan Rock Salt?
Analysis Reports are provided on request, if someone requires a samples to view our COA, Contact us so that the sample report can be disclosed to you.
What Should I do If some items arrive damaged?
If some Items arrive damaged, then you are requested to make complain in writing with reference pictures within 15 working days on receipt of goods at destination stated on the face hereof.